Privacy Policy

Last Updated: April 8, 2025

1. Introduction

This Privacy Policy explains how Tengri Vertex LLC ("we," "us," or "our"), a Delaware limited liability company located at 131 Continental Dr, Suite 305, Newark, DE 19713, USA, collects, uses, protects, and discloses your personal data when you use our websites, services, or content.

By using our services, you consent to this Privacy Policy.

2. Information We Collect

Types of Data We May Collect:

  • Identity Data: Name, username
  • Contact Data: Email address, physical address, phone number
  • Account Data: Login credentials, subscription preferences
  • Payment Data: Processed via Stripe; we do not store your full card details
  • Technical Data: IP address, browser type, OS, device info
  • Usage Data: Interactions with our site and content
  • Marketing Data: Communication and opt-in preferences

How We Collect It:

  • Direct: Through signup forms, account creation, and emails
  • Automated: Cookies, analytics tools
  • Verification: Double opt-in for newsletter and marketing emails

We do not buy or rent email lists from third parties.

3. Legal Basis for Processing

Where applicable (e.g., under GDPR or similar laws), we process data based on:

  • Consent – For newsletters and marketing
  • Contract – To provide services you requested
  • Legal Obligation – To comply with U.S. laws
  • Legitimate Interest – To improve services, ensure security

4. How We Use Your Data

We use your data to:

  • Manage your account and deliver services
  • Process payments via third-party processors (e.g. Stripe)
  • Send transactional communications (confirmations, password resets, etc.)
  • Respond to support inquiries
  • Improve functionality and content through analytics

We never sell your personal data.

5. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined or comply with legal obligations. Anonymized or aggregated data may be retained indefinitely.

6. International Use and Legal Jurisdiction

Our services are operated and governed exclusively under United States law.

We do not comply with data requests from foreign governments unless served through official U.S. legal process (e.g., a valid U.S. court order). We explicitly reject the jurisdiction of foreign states, including those with censorship or surveillance mandates.

If you access our services from outside the U.S., you do so at your own risk and are responsible for complying with your local laws.

7. Your Rights

Depending on where you live, you may have rights to:

  • Access your data
  • Request correction or deletion
  • Object to or restrict processing
  • Request a portable copy of your data

Submit your request to: [email protected]
We may need to verify your identity before fulfilling your request.

8. Security Measures

We use encryption, access controls, and system monitoring to protect your data. However, no online system is completely secure.

9. Third-Party Services

We partner with trusted providers who may handle your data under contract:

  • Stripe – Payment processing
  • Mailgun – Email delivery

These providers maintain their own privacy policies which may apply when using their services.

10. Changes to This Policy

We may update this Privacy Policy periodically. For major updates, we will notify you via email or on the website. Continued use of our services means you accept the updated terms.

11. Contact Us

Tengri Vertex LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA
Email: [email protected]